[Serverless] [GCP] [us-central1] [europe-west4] Increase in internal errors (5xx) for Queries with filters

Incident Report for Pinecone

Resolved

No more errors for the last 15 minutes. The fix has resolved the issue.
Posted 5 months ago. Nov 13, 2024 - 15:14 UTC

Monitoring

The fix has been implemented and rolled out. We are now monitoring the error rate.
Posted 5 months ago. Nov 13, 2024 - 15:00 UTC

Identified

Identify an issue with the Metadata service used for filtered queries. We are working on the fix.
Posted 5 months ago. Nov 13, 2024 - 14:55 UTC

Investigating

Seeing a sudden spike 5XX Errors for Queries with filters for GCP us-central1 & europe-west4
Posted 5 months ago. Nov 13, 2024 - 14:48 UTC
This incident affected: Serverless Indexes (GCP us-central1, GCP europe-west4).