[Serverless] [GCP] [us-central1] [europe-west4] Increase in internal errors (5xx) for Queries with filters

Incident Report for Pinecone

Resolved

No more errors for the last 15 minutes. The fix has resolved the issue.
Posted Nov 13, 2024 - 15:14 UTC

Monitoring

The fix has been implemented and rolled out. We are now monitoring the error rate.
Posted Nov 13, 2024 - 15:00 UTC

Identified

Identify an issue with the Metadata service used for filtered queries. We are working on the fix.
Posted Nov 13, 2024 - 14:55 UTC

Investigating

Seeing a sudden spike 5XX Errors for Queries with filters for GCP us-central1 & europe-west4
Posted Nov 13, 2024 - 14:48 UTC
This incident affected: Serverless Indexes (GCP us-central1, GCP europe-west4).