[Serverless][AWS][eu-west-1] Increase latencies and error rates on read endpoints

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Jun 12, 2025 - 00:06 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 11, 2025 - 19:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 19:10 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 11, 2025 - 19:07 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 11, 2025 - 14:38 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 11, 2025 - 14:03 UTC

Investigating

We are currently investigating this issue.
Posted Jun 11, 2025 - 13:45 UTC
This incident affected: Serverless Indexes (AWS eu-west-1).