Import operations are being marked "Completed" before the data imported is visible

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Sep 30, 2024 - 16:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 30, 2024 - 11:09 UTC

Update

We previously reported import operations failing silently, while being marked completed. While we are still investigating the issue, we have temporarily changed behavior such that imports will not fail silently - as a result, some import operations may take a few minutes for the imported data to be available after the import has been marked as 'Completed'.
Posted Sep 29, 2024 - 17:52 UTC

Update

Some import operations are failing, but are incorrectly being marked as "Completed". We are investigating the root cause.
Posted Sep 29, 2024 - 16:55 UTC

Investigating

Some import operations are failing, but are incorrectly being marked as "Completed". We are investigating the root cause.
Posted Sep 29, 2024 - 09:00 UTC
This incident affected: Serverless Indexes (AWS us-west-2, AWS us-east-1, AWS eu-west-1).
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