Increased file processing time for Assistant

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 01:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 09, 2025 - 23:40 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 09, 2025 - 20:30 UTC

Investigating

Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.
Posted Dec 09, 2025 - 20:15 UTC
This incident affected: Assistant.