[Serverless][AWS eu-west-1][GCP europe-west4] Internal server errors for read path operations on some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted May 31, 2025 - 00:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2025 - 00:02 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 30, 2025 - 23:05 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 30, 2025 - 22:50 UTC

Investigating

We are currently investigating this issue.
Posted May 30, 2025 - 22:47 UTC
This incident affected: Serverless Indexes (AWS eu-west-1, GCP europe-west4).