[Serverless][AWS][us-east-1] 5xx errors and increased latency for some read operations on some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted May 07, 2025 - 17:55 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 07, 2025 - 17:55 UTC

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 17:20 UTC

Investigating

We are currently investigating this issue.
Posted May 07, 2025 - 17:20 UTC
This incident affected: Serverless Indexes (AWS us-east-1).