[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Jan 15, 2026 - 15:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2026 - 14:30 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 15, 2026 - 13:57 UTC

Investigating

We are currently investigating this issue.
Posted Jan 15, 2026 - 12:12 UTC
This incident affected: Serverless Indexes (AWS us-east-1).