[AWS][us-east-1] 5xx errors for some requests on some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted May 06, 2026 - 20:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 06, 2026 - 20:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 06, 2026 - 20:08 UTC

Investigating

We are currently investigating this issue.
Posted May 06, 2026 - 20:02 UTC
This incident affected: Serverless Indexes (AWS us-east-1).