[Serverless][AWS][us-east-1] 5xx errors on some read and write operations

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Sep 10, 2025 - 16:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 10, 2025 - 13:22 UTC

Investigating

We are currently investigating this issue.
Posted Sep 10, 2025 - 13:16 UTC
This incident affected: Serverless Indexes (AWS us-east-1).