[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted May 25, 2026 - 15:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2026 - 14:32 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2026 - 14:06 UTC

Investigating

We are currently investigating this issue.
Posted May 25, 2026 - 13:41 UTC
This incident affected: Serverless Indexes (AWS us-west-2).