[Serverless] [GCP] [europe-west4] Increase in internal errors (500)

Incident Report for Pinecone

Resolved

The query error rate has stayed at zero for the last hour. This incident has been resolved.

Posted Sep 24, 2024 - 11:57 UTC

Monitoring

We have applied the change and query error rates are dropping down. We are continuing to monitor the query error rates.

Posted Sep 24, 2024 - 09:43 UTC

Identified

We have identified an issue with the Query Executors and are applying a change.

Posted Sep 24, 2024 - 08:52 UTC

Investigating

We are investigating an increase in 500 error responses for queries to serverless indexes in GCP europe-west4.

Posted Sep 22, 2024 - 18:20 UTC

This incident affected: Serverless Indexes (GCP europe-west4).