[Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Dec 03, 2025 - 16:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 03, 2025 - 16:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 03, 2025 - 16:15 UTC

Investigating

We are currently investigating this issue.
Posted Dec 03, 2025 - 15:53 UTC
This incident affected: Serverless Indexes (AWS us-west-2).