[Serverless][AWS][us-east-1] 5xx errors on some read path operations

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Nov 24, 2025 - 18:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2025 - 17:31 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 24, 2025 - 17:30 UTC

Investigating

We are currently investigating this issue.
Posted Nov 24, 2025 - 17:28 UTC
This incident affected: Serverless Indexes (AWS us-east-1).