[Serverless][AWS][us-east-1] 5xx errors on read operations for some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Jun 23, 2025 - 03:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 23, 2025 - 03:04 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 23, 2025 - 02:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 22, 2025 - 21:55 UTC

Investigating

We are currently investigating this issue.
Posted Jun 22, 2025 - 21:47 UTC
This incident affected: Serverless Indexes (AWS us-east-1).