[Serverless][AWS][us-east-1] Increase in internal errors (500) for write operations

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Nov 05, 2024 - 19:15 UTC

Monitoring

We are monitoring the cluster since deploying the fix.
Posted Nov 05, 2024 - 17:26 UTC

Identified

We have identified an issue with the index builders and have deployed a fix.
Posted Nov 05, 2024 - 16:53 UTC

Investigating

We are currently investigating an increase in 500 errors for serverless indexes in AWS us-east-1.
Posted Nov 05, 2024 - 15:10 UTC
This incident affected: Serverless Indexes (AWS us-east-1).