[AWS][us-east-1] 5xx errors for some requests on some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Jun 06, 2026 - 01:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2026 - 01:00 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jun 06, 2026 - 00:53 UTC

Update

We are continuing to investigate this issue.
Posted Jun 06, 2026 - 00:52 UTC

Investigating

We are currently investigating this issue.
Posted Jun 06, 2026 - 00:48 UTC
This incident affected: Serverless Indexes (AWS us-east-1).