[Serverless] [GCP] [us-central1] There is increase in freshness for some indexes

Incident Report for Pinecone

Resolved

This incident has been resolved.
Posted Oct 10, 2024 - 15:00 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 14:57 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 10, 2024 - 14:56 UTC

Monitoring

The fix has been applied successfully, and we are waiting for the small number of indexes that were impacted to recovery.
Posted Oct 10, 2024 - 13:28 UTC

Identified

We have identified a problem with the index builders and are affecting a fix.
Posted Oct 10, 2024 - 12:45 UTC

Update

We are continuing to investigate this issue.
Posted Oct 10, 2024 - 12:21 UTC

Update

We are investigating an issue where some indexes are not being updated promptly. This means query results might not contain newly written data. Most customers will not be impacted.
Posted Oct 10, 2024 - 12:19 UTC

Investigating

We are currently investigating this issue.
Posted Oct 10, 2024 - 12:00 UTC
This incident affected: Serverless Indexes (GCP us-central1).